Answer: We urge you to make doubly certain that the expected date of delivery has passed, ensure you count working days only, and contact us by using the 'ontact Us' page on our website. Please ensure that you mention your order reference number in the message you send us.
Answer: You can contact us 24/7 via our website 'ontact Us' page or by our Live-Chat facility.
Answer: All of our generic medications are approved for use by the FDA and have been extensively tested in a laboratory environment for your peace of mind. We guarantee to only stock quality medications from leading manufacturers and at affordable prices.
Answer: At the moment, you can make payment for your order by credit or debit card, bank transfer or Bitcoin. New payment options may be added in the near future.
Answer: Select your items, select the quantity and click on the 'Buy Now' button on the website. You will be directed to a secure payment screen, where you are prompted to enter your details. Your order will then be processed and sent to you soon after.
Answer: You must inform our customer service immediately if you would like to cancel your order. If your order is cancelled before it has been processed for dispatch (normally within 24 hours), we can issue a refund, however, if your order has already been dispatched, a refund is not possible.
Answer: Deliveries are usually made in 4 to 7 working days regardless of the final destination. Allowances must be made for remote locations, postal delays and similar factors out of our control that may cause a slight delay.