Refund Policy

Refund Policy

This website adheres to regular industry standard return and refund policy practices in order to enable an easy and transparent process, should the need arise. Our policies comply with international online trading regulations.
We will allow a return or refund of your purchase if:

  • The product is damaged
  • The product is not up to the expected standards
  • The product you receive is incorrect

If the above relates to you, then you can contact us via the 'ontact Us' page on our website. Arrangements will be made with you directly to retrieve the product/delivery/package in question within 7 days of contact. We are only liable to proceed with a refund once the product has reached us in the condition it was sent. The extent of the refund will be based on the conditions of the return. In the rare event that goods do not arrive, they will be re-shipped. We will not issue a refund for items you have not received. We require evidence that corroborates your claim should you wish to return an item for a new one. If the product has been used extensively, then we will not comply with an exchange or refund.

Should you wish to get in touch with us, please do so using our 'ontact Us' page. Send a message and a customer support representative will contact you as soon as possible